By December 2025, the PSTN (Public Switched Telephone Network) better known as the ‘landline’ is being turned off for good. This means that everyone, whether at home or in the office, will need to use an internet-based phone service.
Though this may sound like a long way off right now, the clock is ticking for the old copper network. Within the last couple of months Openreach has announced plans to stop selling legacy analogue services to 379 exchange areas, covering a total of 3.4m premises, by August next year.
Though many organisations have already made the leap to cloud-based VoIP systems, for those that haven’t, now is the time to start looking at new future-proofing technologies.
If this seems like a scary, time consuming, prospect, help is at hand from BDR’s team of IT and telephony experts.
With experience in supporting implementation of systems across a range of businesses and public sector organisations, from SME’s to NHS trusts, BDR’s team can advise, supply, install and maintain everything you need.
Its products include cloud-based voice, contact centre, video, mobile and unified communications for businesses, powered by the world-class 8×8 product offering.
This means a complete solution that takes the headache out of stop-sell planning for IT directors. Speedy and efficient implementation through a single solution with a proven average global core uptime of 99.9996% for the past 12 months.
In addition, 8×8 offers a 99.99% SLA guaranteeing end-to-end service uptime, reliability, and call quality over any broadband network that customers use – public internet or an MPLS network.
8×8 delivers a global reach approach by means of 15 distributed data centres around the world, while customers enjoy a complete, reliable and secure solution with business continuity wherever they are located.
Products on offer include:
- The 8×8 X Series cloud communications suite provides a unified platform that combines communications, collaboration, and contact centre into a single system of engagement to reduce complexity and expense.
- 8×8 Virtual Office is a comprehensive unified communications application that integrates a business softphone with visual voicemail, corporate directory, instant messaging, presence, video calling, fax, call recording, audio, web and video conferencing.
- The 8×8 Contact Centre application provides omnichannel routing of voice, email, web chat, SMS and social channels, and integration with CRMs. 8×8 Contact Centre offers customer journey analytics, native quality management and speech analytics. This is all provided in a single unified platform, enabling businesses to handle all customer needs on any channel of communication at a fraction of the price.
In addition, hybrid solutions include mixing and matching X Series user license bundles so, you only pay for features that each user needs when they need them versus over-paying with a “one size fits all” model.
All the products are supported by the powerful 8×8 Analytics package, which includes unified insights into call and quality detail. Expanded system and caller analytics within the contact centre environment track the customer’s journey end-to-end.
The BDR team believe that by utilising 8×8 products they are giving their customers access to the world’s leading unified communications solutions. And their view has been supported by Gartner, which recently awarded 8×8 UCaaS Magic Quadrant Leader status for the eighth year running.
Plus, 8×8 has stated its commitment to building and maintaining a highly reliable and secure platform with a worldwide presence, and industry-leading compliance with HIPAA / HITECH, FISMA, NIST, PCI-DSS, and CPNI security standards. In addition, 8×8 is Privacy Shield compliant, and has an active status with the Privacy Shield framework. Its data centres are SSAE 16/18 SOC Type I and Type II.
8×8 prides itself as being the most secure provider on the market, having gone through more third-party audits than any other provider and being compliant with all key compliance standards.
BDR managing director, Malek Rahimi said: “We believe in only supplying the best solutions on the market to our customers and they do not come any better than 8×8 products. With a proven track record deploying over 1.7 million solutions in 168 countries around the world, they are secure, innovative and constantly improving their offering. Just like BDR!”
So, don’t put off preparing for 2025. Speak to BDR experts on 0800 975 3000 or email us via hello@bdrgroup.co.uk to learn more and discover how BDR Group can make the transition simple.
