COVID-19 | DISASTER MANAGEMENT
How to prepare your business for COVID-19
COVID-19 threatens the continuity of 1,000s of businesses and the global economy. What steps can you take to protect your organisation from Coronavirus?
Government Strategy Plan
Our Government have devised a four-stage action plan to contain, delay, research and mitigate the effects of COVID-19 / Coronavirus. But what does it all mean? See below for details on each stage of the plan:
CONTAIN
Detect early cases, follow up close contacts, and prevent the disease taking hold in this country for as long as is reasonably possible.
DELAY
Slow the spread in this country, if it does take hold, lowering the peak impact and pushing it away from the winter season.
RESEARCH
Better understand the virus and the actions that will lessen its effect
on the UK population; innovate responses including diagnostics, drugs and vaccines; use the evidence to inform the development of the most effective
models of care.
MITIGATE
Provide the best care possible for people who become ill, support hospitals to maintain essential services and ensure ongoing support for people ill in the community to minimise the overall impact of the disease on society, public services and on the economy.
Source: https://www.gov.uk/government/publications/coronavirus-action-plan
Work for the NHS? Is your company in the Healthcare Industry?
Did you know that you can upload a message to your phone system to explain the COVID-19 outbreak to your patients… before your phone even rings?
*Subject to phone system functionality and whether or not your system supports this feature.
Our Advice
See below for general advice & our expert IT and Telecoms tips for navigating the COVID-19 outbreak.
WORKING FROM HOME
BDR will help you setup remote access to systems and computers. We will also assist you in answering phone calls from home too; if you have a VoIP/Cloud/Hosted solution, you can already do this.
UPDATE PHONE MESSAGES
If you need to take action in response to Coronavirus (i.e. remote working), then contact us and we can assist in setting up a message to be played to your callers before they even connect to your staff.
GENERAL ADVICE
Not touching your face, washing your hands and good hygiene practice is the best way to combat COVID-19 from entering your system. Governments are constantly releasing new information and we’d suggest following CDC and NHS advice, from their official websites.
UPGRADE TO CLOUD
The most effective continuity method is to upgrade your existing phone system to a Cloud / VoIP / Hosted solution. Updating your system to a cloud system, means that your staff can receive/make calls wherever they are.
'FAKE NEWS'
Contrary to popular belief, no, the Winter Flu is not deadlier. COVID-19 is estimated to have a mortality rate 10 times higher. Stay updated with official information from reputable sources and take appropriate action where required.
