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Automate, Report, Delegate.
01
Power Automate
Unlock the full potential of your workday with Microsoft Power Automate. Automate repetitive tasks, integrate with your favourite apps and services, and boost productivity across your organisation.
02
Power BI
Empower data-driven decision making with Microsoft Power BI. Get real-time insights, create interactive visualisations and reports, and share them with your team and business to stay ahead of the competition.
03
Power Apps
Easily create custom apps to automate business processes, improve data management, and streamline communication with Microsoft Power Apps. Power Apps allows you to build and deploy apps quickly and easily, without the need for coding knowledge, making it a powerful tool to improve your team's efficiency and effectiveness.
04
Power Virtual Agents
Microsoft Power Virtual Agents is a powerful tool that allows you to easily create and deploy virtual agents for your customer service needs. With its intuitive interface and natural language processing capabilities, you can create conversational AI experiences that can help automate repetitive tasks and provide 24/7 support to your customers.
01 Power Automate.
Microsoft Power Automate is a powerful workflow automation tool that can help UK businesses streamline their operations and increase productivity.
With Power Automate, businesses can automate repetitive tasks, integrate with their favourite apps and services, and boost productivity across their organisation.
One of the key benefits of Power Automate for companies of any size, is its ability to integrate with a wide range of platforms and services. This means that businesses can easily connect their existing systems, such as CRM, ERP, and Office 365, and automate their workflow processes. For example, businesses can automate the process of sending out invoices, updating customer records, and even creating purchase orders.
Power Automate also offers a wide range of pre-built connectors and templates, which means that businesses can quickly and easily set up automation processes without the need for coding knowledge. This makes it a powerful tool for businesses of all sizes and industries, regardless of their technical expertise.
In addition to its automation capabilities, Power Automate also offers the ability to create custom workflows and bots. This means that businesses can create unique solutions to meet their specific needs, and scale them as their business grows.
Another benefit of Power Automate for UK businesses is its ability to improve collaboration and communication within the organisation.
By automating tasks and streamlining workflows, businesses can reduce the need for manual intervention and improve the speed and accuracy of communication. This can lead to improved productivity, reduced errors, and increased customer satisfaction.
Overall, Microsoft Power Automate is a powerful tool that can help UK businesses streamline their operations, increase productivity, and improve collaboration.
Whether you’re a small business just starting out or a large enterprise looking to automate your workflow processes, Power Automate can help you achieve your goals.
Attended
Exactly what it says on the tin - attended RPA requires human interaction and or monitoring. Attended is more of an assistant, rather than a full-blown worker.
• Digital personal assistant to a member of staff
• Can accomplish tasks when triggered
• Completes Boring, Everyday, Repetitive, Tasks (B.E.R.T)
Using RPA attended has many different meaningful uses, and can help completely transform a department or help free up an employee's time to assist in other matters or get more work done, in the same amount of time.
Unattended
Having RPA setup to be unattended is the most powerful way of having Power Automate configured. Unattended is like having a new employee that works 24/7, doesn't take a break, go on holiday or need a pay rise.
• Set tasks scheduled or automatically triggered
• Requires end-to-end process to complete the task.
• Batch processes
Using RPA unattended will give any business a considerable upper-hand against their competitors. Unattended Power Automate bots can carry out the roles of entire departments - completing work in seconds, rather than hours.
Example: Credit Control
Credit Control Suite of Personal Assistant Bots
A Power App and a series of RPA bots to enable a credit controller spend more time on the phone speaking directly with customers rather than dealing with mundane admin tasks which are vital each month.
Unattended
• Payment Reminders
• Legal Reminders
• Chase Letters
• Failed DD Payment Prompt/Re-sign Prompt
Attended
• Copy Invoice Requests
• Outstanding Invoice Statements
Example: Order Processing
Small Business Ordering Process
RPA could complete:
• Credit Checks and customer setup on the system
• Creation of the sales documentation and contract
• Log all customer contact via email into filing system
Upon the customer placing a new order:
• Order additional Stock needed to complete the sale
• Update the customer via email at key milestones
• Raise Invoices and send them directly to the customer
On completion of order
•Create and send goods received notices
• Complete follow up with customer
• Log Contract in system & set reminder for renewal
02 Power BI.
Easily connect, visualize and analyze data from various sources, Power BI by Microsoft empowers businesses to gain insights, make data-driven decisions and improve overall performance.
A comprehensive view of information is achievable through Power BI’s capability to connect to an array of data sources including Excel, SQL Server and many other popular databases. Combining and analyzing data from multiple sources is made simple.
A wide range of visualisation options, such as charts, graphs and dashboards, offered by Power BI make understanding and sharing insights an effortless task.
Collaboration features in Power BI allow teams to work together in real-time on data analysis and visualisation, speeding up decision-making process and increasing productivity.
Interactive reports and dashboards can be created and shared on any device with Power BI, keeping you connected to your data and enabling data-driven decisions wherever you are.
Furthermore, Power BI’s natural language queries allow users to ask questions about their data in natural language and receive instant answers, making it easy for anyone to understand and interact with the data.
Power BI is a robust, user-friendly business intelligence tool that offers a wide range of features and benefits to help businesses make data-driven decisions and improve performance.
It’s a great choice for businesses looking to gain a better understanding of their data and make more informed decisions.
![Microsoft Power Apps Platform](https://i0.wp.com/bdrgroup.co.uk/wp-content/uploads/Blog-Headers-2.jpg?fit=800%2C450&ssl=1)
Integrates Seamlessly
You'll easily be able to connect to and visualize data from your existing business files. There's no need to open and close tabs as all of your necessary data sources are stored in one place and are organised to suit your needs.
Real Time Adjustments
Through Microsoft Power Bi, your business will know exactly what needs to be improved or adjusted in real-time. You'll quickly be able to analyse your company's performance and stay on top of things.
Endless Opportunities
With over 275 existing connection choices, the possibilities are truly endless. From standard productive choices, such as Outlook and MailChimp to connections like Instagram and Slack - there are plenty of options for your company to get into the nitty-gritty details of your business analytics.
03 Power Apps.
Microsoft Power Apps, you can make something to help your business do what they do best. With an extensive library of tools, you can take your work to the next level and create an app that will be utilized for basic – or even complex – work tasks.
Accessible
With Power Apps, you don't need to have a coding background to create something that suits the needs of your business.
Easy to Learn
With accessible tutorials and online resources, it's very easy to learn how to use Microsoft Power apps
Saves Money
With everything in one place, you won't need to invest in multiple development applications.
04 Power Virtual Agents.
Enhance your customers’ digital experience with Power Virtual Agents, self-learning chat bots that can answer complex questions and hold full conversations with real people. Virtual Agents are fast, reliable and responsive so you can rest easy knowing that your customer’s queries will be answered.
24/7 Customer Service
Your company's virtual agent will have the ability to respond to customers when you're focused on other projects. With an infinite amount of conversational options, your bot will be able to manage and fix issues without the need for a human observer.
Multiple Languages
With many languages to choose from, your company won't need to worry about language barriers or communication issues. Power Virtual Agents can speak more languages than any human and can translate other languages just as effectively. Self learning AI can assist in the improvement of its language capabilities so manual adjustments are no longer a necessity.
Customisable
With hundreds of ways to customise your customers' interactive experiences, every bot can be adjusted to make it unique and suitable for your business.
Streamlined Creation
With automation tools, AI, and a low-code graphical interface, Power Virtual Agents are easy to create, test and publish and, when you're satisfied, you can quickly deploy them anywhere.
Get Your Call about Microsoft AI Solutions.
Takes just 30 seconds. Book a phone call with us and learn more about how we can support your business needs and implement the right system for you.