We’ll keep you in the know on the status of your IT and digital security infrastructure, we strive to keep your efficiency up and your costs down, only providing the services that you really need.
We work to optimise your computer infrastructure.
Making life easier
The modern way to work
With our managed services you always stay informed. Once we have performed an initial assessment on targeted areas for improvement, we’ll deploy our remote support software that will manage and improve your infrastructure.
We continually send your business monthly reports on the reliability and performance of your IT systems, so you can see the value generated and the productivity boost that can come from a truly well-oiled system.
The features of Managed Services
We will provide a detailed analysis on your current system, identifying issues and areas that can be worked on. Our experts will carry out a thorough and precise check and provide the guidance that you need quickly.
An optional protection suite that keeps your digital services secure, providing safety from viruses, spyware and other threats. For increased security we also offer the option of supplying a firewall that is penetration tested on a monthly basis.
Through the use of the monitoring software monthly reports are created on the reliability and performance of your infrastructure. We use this information to keep your infrastructure optimised and performing.
Our simple maintenance process means you can have a fully documented plan of your infrastructure. This allows us to effectively support your business moving forward by tweaking and building from this plan.
Our support service provides clients with complete end-to-end assistance for incident resolution for their new virtualised environment. Whether our clients require 24/7 help or access to occasional advice, BDR provides a package that fits.
What our customers say
“We find working with BDR to generally be a good experience, they are small enough to be flexible for our (sometimes demanding!) requirements. We have recently installed phone systems in 2 major hotels which has been a significant improvement and we have also just renewed our mobile contract direct with BDR. Willingness to do anything to ensure the best service and ultimately make sure that we have a beneficial partnership”
Mike Wild, JW Lees
What our customers say
“Before switching to BDR’s UC service we had been relying on an ISDN system for many years. It constantly experienced a large amount of downtime that really hindered the progress of our team. This new managed system from BDR has changed that, many thanks to the team!”
Red Horse Vale