Maidstone-based | Supporting BDR Group nationwide
Are you a natural organiser with a flair for customer service and a keen eye for detail?
We’re on the lookout for a Business Support Administrator to join our dynamic team in Maidstone, supporting operations across the wider BDR Group.
This role is perfect for someone who thrives in a fast-paced environment, loves working with systems, and enjoys making processes more efficient. If that sounds like you – we’d love to meet you!
What you’ll be doing:
- Answering incoming calls with professionalism and friendliness.
- Taking and processing customer orders with precision.
- Keeping our CRM system up to date and ensuring tasks are managed efficiently.
- Supporting our Sales and Operational teams with day-to-day admin tasks.
- Managing emails and responding to queries quickly and clearly.
- Following and refining internal processes to support smooth operations.
- Liaising with customers and suppliers to ensure strong communication and service.
What you’ll bring:
- A confident, friendly telephone manner and strong communication skills.
- Experience using CRM systems.
- Strong Microsoft Office skills (especially Word, Excel, and Outlook).
- A process-driven mindset with great attention to detail.
- The ability to juggle tasks and manage time effectively.
- A proactive, problem-solving attitude.
- A team spirit and willingness to jump in where needed.
Why join BDR Group?
At BDR, we believe in Delivering Excellence – not just to our clients, but to our people too. You’ll be joining a collaborative, supportive team where your voice is heard and your growth matters. Plus, you’ll be part of a business that’s growing fast and making waves across the UK.