Consistently high standards

Streamlined Unified Communications

Avaya IP Office is the right choice for any small and medium size business today—whether you have 5, 25 or 250 employees, just getting started or already established, have a single office or multiple locations.

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Avaya IP Office

Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all their business communications on the device of their choice: their laptop, mobile phone, office phone or home phone—using wired, wireless or broadband connections.

IP Office easily adapts to your goals and budget and provides individual user productivity solutions to give each of your employees just the capabilities they need—whether it’s your receptionist, sales or service representatives, home telecommuter or on-the-go knowledge worker.

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Helping businesses communicate

Helping small to large companies around the world use communications to grow sales and lower operating expenses has made Avaya the global leader in business communications systems. If that’s what you want for your small or medium size business, it’s time to take a close look at Avaya IP Office.

IP Office Essential Edition

Perfect small business starter kit providing features likecall routing, Caller ID, hold/conference/transfer, voice mail plus a great selection of Avaya phones.

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The benefits of IP Office

The Avaya Collaborative Cloud delivers both choice and flexibility. Customers can choose a private, public, or hybrid cloud to support discrete services or holistic solutions. All our cloud solutions offer the same rich features and user experiences of our market-leading on-premise solutions. Customers can achieve even more value by easily integrating third party applications with our Avaya Aura® based open platform.

IP Office Advanced Edition

IP Office Advanced Edition is an ideal solution for companies that take customer service seriously and want to be the best.

Automated 24/7 self service: give your customers everything they need through an automated, self-service option.

Real-time customer service management: Receive alerts immediately when service thresholds you’ve set have been exceeded.

Seamless retrieval of recorded calls: Easily archive all recorded calls and seamlessly search and replay any conversation.

What our customers say

“We find working with BDR to generally be a good experience, they are small enough to be flexible for our (sometimes demanding!) requirements. We have recently installed phone systems in 2 major hotels which has been a significant improvement and we have also just renewed our mobile contract direct with BDR. Willingness to do anything to ensure the best service and ultimately make sure that we have a beneficial partnership”

Mike Wild, JW Lees

What our customers say

“I was and remain amazed at a VOIP solution they put in for me that was incredibly cost effective and good quality. Left to my own devices I’d have been using a much more expensive system at a reduced quality.”

Alcester Homecare

NHS Common room